The rooms were impressive with chic decor and cleanliness. The staff offered exceptional service, especially at the restaurant where everyone was polite and attentive. We loved exploring the gardens and nearby historic temples, perfect for our family trip.

My wife says that the check-in could be smoother.

The buffet dinner was very good, featuring a nice mix of flavors that catered to various tastes. We were also pleased with the well-kept garden area, which offered a quiet escape. It was easy to get back to the hotel after visiting Meenakshi Amman Temple, which is a must-see. Overall, our experience was solid, but a few small maintenance issues in the room could be improved for the future.

Breakfast spread catered to both Indian and western palates.

The staff was extremely attentive, especially during breakfast. Loved the comfortable room and the nice pool. The buffet dinner was very good and the bathrooms were really nice. Getting around was easy with just a short tuck-tuck ride to the main attractions! 😊

Staying in the Fortune Club Room for two nights was an interesting experience. The room offered a comfortable sitting area and had excellent air conditioning, which kept things cool during the heat of the day. I appreciated the flat-screen TV and the free Wi-Fi, which were great for both relaxation and staying connected. The location was convenient for visiting Madurai's main attractions, but getting around required tuktuk rides, which added to the expenses. Breakfast was a hustle with attentive staff who managed to cater to our needs even during a busy holiday time. The buffet dinner had decent options, but the food could use some more local flavors. One drawback was the older lift situation. only one lift was operational and it was quite small, making it a challenge during peak hours. Overall, the attentiveness of the staff made a difference, but a little modernization would improve the experience significantly.

perfect spot for exploring madurai's culture and cuisine

i was absolutely thrilled with the variety of delicious food offered, making every meal a delightful experience while being just a short walk to the stunning mall and not too far from the iconic meenaakshi amman temple, which made my city strolls truly unforgettable.

the orchid restaurant serves amazing food with a great variety of dishes, but the restroom flushes need attention.

The staff really took good care of us, fulfilling every request without a second thought. Found out the hotel had a good minibar, stocked with alcohol at MRP, quite refreshing for a change!

It wasn't exactly cheap, but still acceptable given the experience.

i really enjoyed my stay at fortune. the property was spacious with lush trees around, offering a nice ambiance. the breakfast buffet had great options, and the staff was super friendly and attentive, especially in the restaurant. also, the orchid bali spa was a lovely touch for unwinding.

i can recommend.